Taylor, W. B. (2005). Effects of an In-Service Program and Online Resource onTeachers' Confidence Levels and Assistive Technology Requests. Instructional Technology Monographs 2 (2). Retrieved <insert date> from http://projects.coe.uga.edu/itm/archives/fall2005/wtaylor.htm.

 

Effects of an In-Service Program and Online Resource

on Teachers’ Confidence Levels and Assistive Technology Requests

 

by

Wanda B. Taylor

University of Georgia

 

Abstract

Assistive technology is an important part of special education, but many teachers are not comfortable discussing it or recommending it for students. This study examined the effects of an in-service training program and online resource on teacher confidence with assistive technology. It further examined the effect of those confidence levels on the amount of assistive technology requested for students. Following a training session, teachers’ use of and interaction with assistive technology was monitored for one month. The study found that when teachers were provided resources and training, their confidence levels rose and the amount of assistive technology requested for students also increased. By raising teacher confidence and awareness of assistive technology, teachers began to move to the level where assistive technology is truly being considered to meet student's needs.

 

 

Literature Review Methods Results and Discussion Conclusions References

 

Introduction

     Throughout the twenty years that I have been involved in special education, many changes have taken place. One of them, the Individuals with Disabilities Education Act (IDEA), has been an attempt to improve the education of the special education student and move them to more independence. In 1995, Congress passed IDEA which provided all students the opportunity for a free, appropriate education in the least restrictive environment (Congress, 2002). IDEA ‘97 amended the law to require that teachers consider assistive technology for students during the individual education plan (IEP) process (USDOE, 2002). Assistive technology (A.T.) in its simplest form is any device or service that helps the student function in the regular classroom with greater independence (Reed, 1998) . To help states prepare teachers to use assistive technology, Congress provided funding for training through the Assistive Technology Act of 1998 (USDOE, 2002). However, there were still areas of concern with IDEA ’97, so in 2004, IDEA was again amended. According to Raudonis (2005) and Silverstein (2005), one of the main provisions of this new bill is the requirement that special education students spend as much time as possible in the regular classroom working on the general education curriculum. In addition to IDEA, special education teachers are also held accountable through the No Child Left Behind (NCLB) act which allows only the most severely disabled students (1% of the special education population) to be exempt from standardized testing (Wahl, 2005). Therefore, the special education students must have access to the general education curriculum in the regular classroom. Assistive technology can provide that access. Furthermore, certain types of assistive technology, when used consistently in the classroom, can also be used during the actual testing process (Wahl, 2005). Because of these latest changes in the law, knowing what A.T. is available and which one is most appropriate to each situation is of the utmost importance to the teacher and the student. Beigel (2000) asserts that having no assistive technology, or even having the wrong assistive technology, can cause the student to lose important educational opportunities. It is our responsibility to provide as many opportunities for success as possible for our students. Therefore, teachers must be given the instruction and resources necessary to use assistive technology effectively.

     As a special educator, I was kept informed of the latest requirements of IDEA, but not given the resources or training needed to meet those requirements, especially in the area of A.T. My struggles with meeting the requirements of IDEA, my lack of confidence concerning A.T., and a desire to meet the needs of my students led me to design this study.

Research Question

     Can a teacher in-service program, in conjunction with an online A.T. resource, improve special education teachers’ confidence with A.T. and thus increase the amount of A.T. requested for students?

Purpose of Study

     The purpose for this research is to investigate the relationship between A.T. requests for students and special educators’ knowledge and confidence levels. This study will focus on three sub-problems of my research question. First, can an in-service program for A.T. assessment and implementation increase the special education teachers’ confidence with A.T.? Second, does the online A.T. resource help teachers identify appropriate A.T. for students’ needs? Third, will the in-service, in conjunction with the online A.T. resource, affect the amount of A.T. requested for special education students during the IEP process? Results of this study may inspire improvements in the recommendations and use of A.T. for students, as well as in the in-service program and the online A.T. resource.

Delimitations of the Study

     This study will not attempt to determine the amount of A.T. actually prescribed for students.

     This study will not attempt to evaluate the effectiveness of the A.T. services or equipment requested.

     This study will not attempt to document the relationship between A.T. and student achievement.

Defining the Terms

     Assistive Technology (A.T.) refers to "any item, piece of equipment, or product system, whether acquired commercially off the shelf, modified, or customized, that is used to increase, maintain, or improve the functional capacity of individuals with disabilities" (Michaels & McDermott, 2003, p.3) and "any service that directly assists an individual with a disability in the selection, acquisition, or use of an assistive technology device" (Michaels & McDermott, 2003, p. 3).

     An assistive technology request is defined as a request for a consultation from an assistive technology specialist, a service, or a device for a student.

Assumptions

     This study is based on three assumptions. The first assumption is that the special education teachers in this study are highly qualified teachers who desire to see their students succeed. Since all of the teachers in this school are highly trained and dedicated professionals, this is a logical assumption.

     The second assumption of this study is that all special education teachers will attend the in-service training. The training will be held during school hours and is endorsed by the administration, so this is also a logical assumption.

     The last assumption is that the teachers will attempt to use the online resource. This assumption is based on the fact that the resource is new and offers information that has not been previously available in this format.

Statement of Importance

     The success of all students depends, to some degree, on the education and tools they are given to use. However, the special education student is much more dependent on the assistance they are given. If they are to succeed within the regular classroom, most must have some form of A.T. It may be as simple as a tape-recorder to help with note-taking or as complicated as a computer that reads their text. Special education
teachers must know what A.T. is available and which A.T. meets certain needs in order to help their students. This study is an important step toward finding ways to help teachers feel confident and informed enough to make those decisions.

 

Literature Review

     Since the teacher’s role in the recommendation and implementation of A.T. is pivotal to its success, it is important to investigate the training and preparation given to the special education teachers in regard to A.T. This literature review will focus on three main questions relating to the issue of A.T. and teacher training. First, are special education teachers receiving adequate training to effectively recommend and implement A.T.? Second, what are some programs that have been implemented to improve the training of special education teachers in the area of A.T.? Third, what are the educational foundations that could be used to develop an effective A.T. training program for special education teachers?

Are special education teachers receiving adequate training to effectively recommend and implement assistive technology?

     As a special education resource teacher working with mildly disabled students since 1984, I was very confident in all aspects of my job except when dealing with A.T. During my degree program and subsequent professional development courses, I received minimal instruction in recommending and implementing assistive technology with my students. Nevertheless, the expectations and requirements for its use increased dramatically through the years. Special education can be divided into three broad categories: mild disabilities, moderate to severe disabilities, and physical disabilities. Even though students in the mild disabilities categories make up ninety percent of the total special education student population, McGregor and Pachusky (1996) indicate only forty percent of students receiving A.T. services fall in the mild range. The majority of assistive technology services are provided to students with physical disabilities or intellectual disabilities that require a self-contained special education placement (Congress, 2002; McGregor & Pachuski, 1996) . These students have an obvious need for these services, but the mildly disabled students also require assistive technology to succeed in the regular classroom setting. However, their needs are often not as apparent. One of the barriers to the mildly disabled students receiving appropriate A.T. services is the fact that special education teachers have not been sufficiently trained in identifying and using specific technology that can meet the students’ needs. There is a large amount of research indicating these teachers feel inadequate in assessing, recommending, and implementing assistive technology (Behrmann, 1993; Blackhurst & Morse, 1996; Candela, 2002; Henderson, Kyger, & Guarino-Murphey, 1998; McGregor & Pachuski, 1996; Michaels & McDermott, 2003; National Council, 2000; Parette, 1997; Scherer, 2004) . Although the Assistive Technology Act (ATA) of 1998 and the ATA Reauthorization of 2004 provides funding for training of professionals, pre-service and in-service teachers are still not receiving the training necessary to feel competent with A.T. (Senate, 2004) . As of summer 2003, the amount of A.T. education included in special education college preparation courses was rated as only fair. However, in the same survey, the pre-service program directors rated A.T. expertise as “critical” (Michaels & McDermott, 2003) . These directors illustrate the dilemma of the special educator. They are expected to meet the requirements of the A.T. law, without being given the resources or training to do so.

     As part of IDEA, special education teachers are required to identify the needs of their students and determine eligibility in regards to A.T. If the students are found eligible, then it is the teacher’s responsibility to assess available A.T. and implement the most appropriate A.T. for the students. After the students have used the technology, the teacher is then required to evaluate the effectiveness of the A.T. toward meeting the students’ specific needs (Behrmann, 1993). This can be a tremendous responsibility and burden for someone that does not feel prepared for the task. The result can be significant frustration on the part of the teachers, students, parents, and administrators. As a result, any effort to use A.T. in the future with other students can be greatly reduced.

     Not only does the lack of training lead to frustration, but it also affects the special educator’s collaborative relationships with the general education teachers. The general educator depends on the special educator for expertise in working with the disabled student. When the special education teacher is not adequately trained on the appropriate technology, she/he cannot collaborate effectively with the regular educator on ways to help the student in the classroom. However, the correct use of assistive technology can greatly enhance the student’s performance in the regular classroom, while reducing the regular education teachers’ workload associated with the special needs student. Michaels and McDermott (2003) propose that this collaboration can mean the difference between success and failure for the special needs student in the regular classroom.

     The importance of and need for teacher education is validated by IDEA 2004 which requires that states ensure that their personnel are adequately trained to evaluate and implement A.T. (Silverstein, 2005). In Virginia, Behrmann (1993) found that over half of the special education teachers who responded to a survey felt they needed beginning instruction in A.T. Abner and Lahm (2002) discovered similar results in Kentucky when ninety-nine percent of special education teachers participating in a study reported a need for more training concerning A.T. In addition, the majority of training for current teachers is conducted in the form of focused workshops or in-services which have proven to be ineffective due to the fact that they are short-term sessions and generally have little follow-through (Abner & Lahm, 2002). The need for more training in conjunction with resources is there and attempts are being made to meet the need of the teachers. Some of the various programs that are currently being offered are profiled in the next section.

What are some programs that have been implemented to help improve the training of special education teachers in the area of assistive technology ?

     Research (Behrmann, 1993; Blackhurst, 1996; Candela, 2002; Henderson, 1998; Scherer, 2004) shows that, although the federal government requires special education teachers to recommend and implement A.T. with their students, the teachers do not feel competent in these tasks. Many states have implemented programs to instruct special education teachers in the use of A.T. and thereby improve their confidence in this area. One of the most far-reaching and award winning programs was developed by the Research Institute of Assistive Technology at The National Association of State Directors of Special Education (RIATT@NASDSE). One reason for the popularity of this program is the fact that it can be easily adapted to fit in with a state’s current training. At present, it is being used in Kansas, Indiana, Maine, Ohio, Alabama, New Mexico, and New York. Other states planning on using this course in the future are Virginia, Mississippi, West Virginia, California, and North Carolina. The RIATT program is an in-home professional development course consisting of fifteen four-week long sessions. It utilizes multimedia and e-mail for class participation and assignments. Some of the benefits of this course are easy access to rural participants, better communication among districts, broad knowledge base, and a workforce educated in the use of A.T. As an incentive to teachers, this course can also qualify for continuing education units, competency certificates, and college credit (Adamson & Blalock, 1999) . The RIATT program relies on self-directed learning. Although this technique is cost effective and reaches distant or spread-out populations, it may not be the most effective one to use in the A. T. training. Merriam (1993) suggests that self-directed learning does not provide the structure and motivation that many people need to continue through a course such as this.

     In Kentucky, a training program has been developed using anchored instruction. The purpose of this course is to give a basic overview of A.T. including definitions, laws relating to it, continuum of services, applicable functions, and sources of A.T. information. According to Blackhurst and Morse (1996), the general premise of anchored instruction is the use of shared experiences to build a base for constructing new knowledge and understanding. Therefore, this program uses short video and audio vignettes that show A.T. and provide “common reference points”, which are then expanded on during the training sessions. The Cognition and Technology Group at Vanderbilt [CTGV] (1990) maintains that anchored instruction is a form of situated cognition that creates learning environments specific to the task at hand. Although the anchors can be in many forms, visual anchors are recommended because they allow the student to develop better mental models that can be used later in problem solving (CTGV, 1990). In reviewing this training program and its use of anchors, Blackhurst (1996) found that although feedback concerning the use of anchors was very favorable, most participants indicated they would have preferred to have more active learning included in the training.

     Another program currently in use is in Arizona. This involves a long-range training program extending over a five-year period. During the first year, participants attend a three-day in-service prior to the beginning of school. They also attend monthly team meetings and four one-day workshops during the year. In the subsequent years, the training is reduced to a two-day in-service prior to the beginning of school and two one-day workshops during the year, with on-site assistance as needed. The training program is a competency based course using a variety of learning experiences linked to the teachers’ actual responsibilities and integrated with the regular education curriculum. It provides on-going support and encourages a multidisciplinary approach to A.T. Participants in this program reported greater understanding and easier implementation of A.T. when the training was followed up with on-site assistance (Arizona State Univ., 2000). One of the reasons for the improved understanding may be the use of situated learning experiences. Situated learning involves working with actual situations or problems in a social setting. It uses interactions with others as well as observations, scaffolding, coaching, and modeling to enhance learning (Machlis, 2003).

     Many other smaller programs have also been utilized to improve teacher education in A.T. In Idaho, they have created school based A.T. teams that are trained using self-directed training modules (multimedia assistive technology information, worksheets, and a computerized final test). One of the purposes of this program was to meet the needs of the rural educators. The teams consist of regular and special educators, physical and occupational therapists, speech and language pathologists, administrators, and parents. Districts employing these school based teams also receive A.T. equipment and provide release time for team members to collaborate or complete activities. The results have shown improved communication between special education teachers, regular education teachers, and administrators. In addition, parent involvement in the special education process has increased (Espe, 1998).

     Project ACCESS is a program in Tennessee specifically designed for special education teachers of students with mild disabilities. Prior to the training, A.T. “toolkits” are given out, which include software, equipment, and strategies. The teachers participate in a four-week, asynchronous online course and attend twenty-five hours of workshops during the year on specific A.T. applications. Participants report improved knowledge and confidence concerning A.T. However, after the training, they reported a need for easier access to A.T. resources and assistance with actual implementation (Puckett, 2002).

     Another program designed to serve the rural area and small town population is the T-TAC (Training and Technical Assistance Centers) program in Virginia. This course begins by developing “core evaluation teams” for each school that include psychologists, special education teachers, and therapists. These teams attend a week-long training session at the beginning of school. They also meet quarterly to receive more training and share ideas. The core teams are responsible for training others at their local school. However, one-day workshops and seminars are offered throughout the year to anyone interested in attending and on-site technical assistance is available from T-TAC. There is also a lending library where schools can access curriculum, A.T. devices, software, etc. (Henderson, 1998).

     A final thought on the issue of training personnel in the use of A.T. deals with universal design. Hitchcock (2002) describes universal design as materials, methods, and assessments that are flexible for all students. For example, in a classroom, the teacher might have the text available in regular printed form, large print text on computer, auditory form for poor readers or low vision students, etc. According to Schleef (2003), the concept behind universal design for learning (UDL) is based in the Americans with Disabilities Act (ADA). The original modifications to materials were made primarily for physical disabilities. However, educators have seen that the forethought of UDL is much better at meeting the academic needs of special education students than waiting until there is a problem and then having to retrofit the materials or curriculum to provide a solution (Schleef, 2003, as cited in Voltz, Sims, Nelson & Bivins, 2005). This has become such a large movement that IDEA 2004 calls for the use of universal design to help all students in the classroom, not only the disabled students (National Council, 2003). Silverstein (2005) contends that by using products and services that meet the needs of a wide range of students, the need for A.T. would be decreased. The National Council on Disability (2003) believes that just as the physical environment is planned in advance to meet the needs of the disabled, the educational environment should also be planned in advance to make educational materials accessible to everyone. By waiting for a request for modifications to material or curriculum, the student loses valuable time and the school system has increased expense to fulfill the request (National Council, 2003).

What are the educational foundations that could be used to develop an effective assistive technology training program for special education teachers?

     After reviewing the programs currently in use, several key educational foundations stand out in the programs that were rated most effective by their participants. The first thing to consider is the effective teaching techniques. One of the most productive techniques used was situated learning, where participants were called upon to apply what they were learning to actual situations and students. (Machlis, 2003) Merriam (1993) has shown that the use of authentic activity, where the participant saw relevance to what they were learning, was very beneficial and long lasting. Also, the use of visual anchors to provide a central starting point for the group ensured a basic understanding to build upon (CTGV, 1990). By using the anchors, misunderstandings concerning terms and concepts were avoided. Two final techniques that were evident in some of the most effective programs were scaffolding and coaching, usually in the form of as-needed assistance. Machlis (2003) describes scaffolding and coaching as giving the learner the support, help, and encouragement they need. Many participants reported this as one of the most beneficial parts of their program ( Arizona, 2000).

     In addition to these techniques, a good training program should also consider the different learning styles of its participants. Just as we are asked to use universal design for our students with disabilities, we should try to provide training that is universally designed to meet the needs of various learners. Bostrom (1990) found there are four distinct learning styles that can be identified within a population: concrete, abstract, reflective, and active. The success of any training program must address each of these in order to enhance learning and retention of the skills taught.

     The third important issue in designing an effective in-service program is planning long-term sessions. Having the training continue over a period of time provides for more opportunities for learning. It also allows time to have several sessions that meet each of the four learning styles. For the concrete and active learners, there could be hands-on learning sessions with the actual devices. For the reflective and abstract learners, a more in-depth assistive technology research session might be appropriate. The continuity of long-term sessions provides help during the year as questions arise.

     In summary, an effective training program would include situated learning with anchors, scaffolding, and coaching to build understanding and retention of the material. Teachers would work in collaborative groups to solve actual problems related to assistive technology. Also, within the training sessions, activities would be varied to allow for diverse learning styles. This variety would help to increase motivation and interest.

Summary

     A review of the literature associated with teacher training in the assessment and implementation of assistive technology indicates that the majority of pre-service and in-service special education teachers feel inadequately prepared. Many states have developed innovative education programs and courses to alleviate this deficit, but the problem still remains. In addition to the states mentioned in the review, Georgia has implemented the Georgia Project for Assistive Technology (GPAT) in an attempt to help special education teachers become more familiar with A.T.; however, GPAT is not as innovative and far-reaching as some of the other programs documented in this review (GPAT, 2005). As a special education resource teacher in Georgia for many years, I was not even aware of GPAT until I began this literature review.

     It is imperative that adequate training and resources are made readily available to special education teachers in order for them to make appropriate decisions concerning A.T. Therefore, the purpose of this research study is, “Can an innovative teacher in-service program, in conjunction with an online A.T. resource, improve special education teachers’ confidence with A.T. and thus increase A.T. requests for students?”

 

Methods

     The purpose of this study was to determine the effect of an assistive technology (A.T.) in-service program, in conjunction with an online A.T. resource, on special education teachers’ confidence levels and the amount of A.T. requested for students’ use. The study was conducted in an elementary school located within a large southern suburban school district. The total population of the school was approximately 850 students with 64 certified teachers. There was a diverse ethnic population, with a large Hispanic representation. Even though this school has a high incidence (approximately 50%) of students receiving free or reduced lunches, it is a high achieving student body. On the 2004 standardized state curriculum tests, 88% of students in Adequate Yearly Progress (AYP) grade levels passed the math and language arts sections (GDOE, 2005). In addition, the general attitude among the staff and students is very positive.

     The school serves grades kindergarten through fifth grade in regular education classes. They also have four English to Speakers of Other Language (ESOL) teachers that serve each grade level as needed. Four reading specialists provide specialized reading instruction to all grade levels in the regular classroom and in a pull-out classroom. The school serves the special education population through the following classes: two self-contained Asperger (Autism) classes, three self-contained Specific Learning Disabled classes, two Speech and Language resource classes, and two interrelated resource classes for the mildly disabled students (Specific Learning Disabled, Emotional and Behavioral Disordered, Autistic, and Other Health Impaired).

Hypotheses

Two hypotheses were made in this study:

1) Special education teachers’ confidence in the use of A.T. will increase when given adequate training and resources.

2) Special education teachers will appropriately request more A.T. for students when given adequate training and resources.

Participants

     The participants for the study were the special education teachers in the school, with the exception of one interrelated resource teacher who was the researcher. The study included one interrelated resource teacher, three self-contained Specific Learning Disabilities teachers, two self-contained Asperger (Autism) teachers, and two Speech/Language Pathologists. Of these teachers, the Asperger teachers and two of the Specific Learning Disabilities teachers were new to the school.

Research Design

     My design for this study was two-fold. First, in order to determine the teachers’ confidence levels concerning assistive technology, the teachers completed a rating scale (see Appendix E) prior to the study to give a general level of confidence. After the study, each teacher was interviewed individually (see Appendix B). The goal of the interviews was to ascertain their feelings toward A.T. before and after the training, any change in their level of confidence, their feelings toward the online resource, any ideas or suggestions to improve the training process or the online resource, and suggestions for general improvements to the assistive technology program.

     The second part of the study dealt with the actual usage of assistive technology. To determine the effect of the study on the use of assistive technology by the teachers, I conducted an evaluation of the A.T. requests by each teacher and for the school as a whole. I compared the amount of A.T. requested or considered by each teacher during this period to the amount of AT requested or considered last year. This was done by retrieving a formal report from the A.T. department of requests made from the school and also through interviews with the teachers. Only a limited number of IEPs are written this early in the year. Therefore, requests and considerations were not limited to the IEP meetings.

     In addition, during the study period, the participants were asked to chart their use of the online A.T. resource and its helpfulness in locating appropriate A.T. for their students on a resource log (see Appendix A).

     My research study was based on receiving quantitative data through the quasi-experimental simple time-series design. In this design, the researcher begins with a series of observations, introduces the intervention, and concludes with another series of observations. The confidence rating scale and the A.T. requests data, before and after the training provided the series of observations. The intervention introduced was the in-service training session and the online A.T. resource. A final observation was a semi-structured interview with each teacher concerning her use of assistive technology during this study and the previous year.

Instruments

     I began the study by developing an Assistive Technology website that was added to the Special Education Website for the county (see Appendix C). The A.T. site (http://bellsouthpwp2.net/t/a/tayl6483/
GCPS%20Assistive%20Technology/ATindex.htm
) has links to legal issues, steps for requesting A.T. through the county, and areas of need that can be addressed through assistive technology. The areas of need are broken down into objectives for the IEP, standard tools for the classroom, modifications and accommodations that could be made, no-tech or low-tech devices, and high-tech devices. There are also links to manufacturer’s webpages when available to give teachers a visual image of the A.T. as well as a written description of the device. To help the teachers and others who may want to provide an in-service on assistive technology, an instructional assistive technology PowerPoint is included on the homepage of the assistive technology website.

     The in-service training program was developed in collaboration with the Director of Assistive Technology for the county. We met and discussed my findings from my literature review on training programs currently in use and educational foundations that support learning. We also discussed her findings from an AT survey of special education teachers she had conducted in the spring and reviewed current in-service programs. Together we developed a concise training program covering an overview of assistive technology, along with a hands-on demonstration and practice with the A.T. website.

     Within the in-service program we set two main goals. First, we wanted to equip the special education teachers with the knowledge and resources necessary to make appropriate decisions concerning A.T. for students. Second, we wanted to prepare an in-service program that would educate the teachers in the most efficient and effective manner possible, making the best use of the teachers’ time.

     Before beginning the actual study, each participant was given an Informed Consent form (see Appendix D). This form explained the purpose and procedures of the study, stated that this was a voluntary study and could be stopped at any time, and gave contact information. The participants were asked to read the consent form and sign it if they would like to continue with the study. Teachers were then given a short rating scale concerning their knowledge of and confidence with A.T. (see Appendix E).

     During the training, we gave a brief overview of the legal issues, definition, and examples of A.T. This was followed by a demonstration of the online A.T. resource and time to practice with it. The final time was set aside for questions and answers.

     The primary data for analysis in this study were the number of A.T. requests made between September 8, 2005 and October 8, 2005 (see Appendix F). These data were then compared to the assistive technology requests from the 2004-2005 school year (Appendix G). In addition, the results from the teachers’ exit interviews (Appendix I) were also analyzed. All of the data were then combined to determine the effectiveness of the training program and the on-line resource toward A.T. requests and teacher confidence with assistive technology.

Procedures

     Before beginning my research project, I applied to my county research office and my principal for approval to conduct my research. Since I was collecting data within my school and not county-wide, I was only required to get the permission of my school’s principal and forward a copy to the county office. On September 8, 2005, the teachers participated in an in-service training program on A.T. presented by the Director of Assistive Technology for the county and myself. At the beginning of the in-service, the researcher explained the purpose and procedures of her study. Each participant then received an Informed Consent form (see Appendix D) and was asked to carefully read it. If they wished to continue with the study, they were asked to sign it and return it to the researcher. After they had signed the consent, they were asked to complete a short A.T. confidence rating scale (see Appendix E).

     The Director began the in-service by using the Assistive Technology In-Service PowerPoint on the A.T. Website (see Appendix C). During the A.T. Website portion of the PowerPoint, the researcher demonstrated the use of the website and the features available. Teachers were then given several minutes to examine the site and explore it. The Director and researcher held a question and answer session before ending the in-service. For the next four weeks, the researcher monitored the teachers’ requests for A.T. for their students. The teachers were also given an A.T. Resource Log sheet and asked to record when they accessed the online resource, as well as whether it was helpful or not.

     At the end of the study, I conducted exit interviews (see Appendix B) with all participants. Included in this interview were questions from the initial rating scale concerning their confidence with A.T. The results of the interviews, along with the other data, provided valuable information concerning the effectiveness of the training program and online resource toward A.T. requests.

 

Results and Discussion

     This study began with the premise that if teacher confidence in using assistive technology increased, then their recommendations for assistive technology for students would also increase. Therefore, I began my research by asking the teachers to rate their level of confidence on a scale of 1 to 5, with 5 being the most confident. This was done at the start of the in-service program. The following chart shows the average level of confidence among the teachers on various A.T. skills. As an observational note, several teachers approached me after the in-service and realized their confidence rating level was based on a false confidence. When presented with the information in the training, they saw areas where they were weak that they had not recognized before. However, since this was a rating of the teachers’ confidence level prior to the training, regardless of the basis for the confidence, the rating scale is a valid measure.

A. T. Skill

Average Confidence Level

Reviewing AT considerations for IEPs

3.25

Locating various AT for students

2.62

Knowing who is eligible for AT

3.12

Using the AT devices

2.87

Working with regular ed teachers and AT technology

2.87

Choosing the best AT for students

3

Working with various types of AT: no-tech, low-tech, high-tech

3

General over-all AT confidence level

2.87

     During the month of the research study, there was much discussion among some of the teachers concerning assistive technology. Several times, I was approached with questions or concerns regarding assistive technology. When possible, I referred them to the A.T. Website and was told it was very helpful. Three of the special education classrooms were going through some extraordinary situations with their students. Therefore, these teachers were preoccupied and did not fully engage in the research project. At the end of the study, I conducted exit interviews with each teacher. A summary of the results of each question can be seen in Appendix I. According to the interviews, the majority of teachers began the study with very little knowledge and experience with assistive technology. They also reported that the in-service was informative, efficient, and interesting. Concerning the A.T. Website, three-fourths of the participants had used the website during the month and felt it had been helpful.

     Returning to the question of teacher confidence, teachers were asked to rate their confidence level after the study on a scale of 1 to 10, with 10 being the most confident. The average confidence level on this rating scale was 7.75. When the scores on the beginning rating scale of 5 are doubled, the comparative score becomes 5.75 on a scale of 10. Therefore, there was an increase of 2.00 points in confidence level rating among the teachers during the month.

     A paired-samples t-test was conducted to evaluate whether there was a significant gain in the confidence level scores. The paired-samples t-test showed that the mean score of post confidence level of 7.75 (SD=1.57) was significantly greater than the mean score of pre-confidence level of 5.75 (SD=2.25), t (7) =3.055, P=.018. Therefore, teachers’ gain on confidence level before and after the training differs statistically at .05 level, which indicates that the in-service training program was effective in terms of confidence levels. To determine if this confidence level affected the amount of assistive technology requested for students, I retrieved a report from the county assistive technology department of all A.T. requests for this year and the prior year. I also asked the teachers what A.T. they had used this year and the previous year. For the 2004-2005 school year, there were no assistive technology requests for services or devices made from our school (see appendix G) and no teacher reported using assistive technology at our school. During the research period of September 8, 2005 through October 8, 2005, the following requests from our school were filed with the assistive technology department (see Appendix F):

  • Request for Simon SIO software

  • Request for a trial of Dragon Naturally Speaking software

  • Request for a consultation for a student

  • Request for WatchMinder for a student

  • Also, conversations were held during this time concerning assistive technology for a student that led to a request for a consultation after the research period had concluded.

     Since the amount of assistive technology for our school went from none for the 2004-2005 school year to four official requests for services during this study period plus additional conversations concerning assistive technology, A.T. is certainly being considered more than last year. If this much gain can be made in one month, it is a clear indication that the training and resources available can affect the confidence levels and requests for assistive technology.

     As a resource, the Assistive Technology Website has become an effective and important part of the Special Education department of the county. The Director of Assistive Technology and one of the Special Education Support Teachers have written the following reviews of the website and use it regularly.

Review of Assistive Technology Website by Joanna Scoggins, Director of Assistive Technology for Gwinnett County:

"I have found the website to be a fabulous tool, not only for me, but also as a recommendation for others to look at to help them make better decisions regarding A.T. equipment that may be utilized with their students. I have sent the link to several people and it has relieved my time from emailing about devices to be able to refer them to a central location where people can look at possible solutions."

Review of Assistive Technology Website by Kay Strickland, Special Education Support Teacher for Gwinnett County:

"I have used it several times.

  •  I have it bookmarked on my Internet Explorer links for easy access
  •  I've used it to keep myself up-to-date on what's going on with A.T.
  • I have used it with my staff development class when we discussed Assistive Technology
  • I've sent the link to all the special ed dept teachers in my schools (Benefield, Bethesda,Corley, Kanoheda, and Sweetwater)
  • I use it to problem solve with teachers who want to consider A.T. for a student.

It's very user friendly - I can navigate w/out getting lost. The product links make finding what you need so convenient. You have organized each area so well - no/low tech, high tech, objectives, tasks, etc. It's not too busy visually - I don't have a headache afterwards.  I like the way you used the table and make it easy to get back to the previous page. The written expression objectives are my only concern - I wish there was another name for them.  It's a bit confusing for so many teachers who teach written expression as a part of language arts. "

 

Conclusions

     This study grew out of a personal lack of knowledge concerning assistive technology and a desire to improve the use of assistive technology with special education students. The purpose of the research was to examine three areas involved in the assistive technology process. The first part looked at the relationship between assistive technology training and teacher confidence levels. The second part focused on the effectiveness of the on-line resource in helping teachers identify appropriate assistive technology. The final area investigated the relationship between teachers’ confidence levels and assistive technology requests for students. Through the literature review, I found many states are attempting to bridge the assistive technology gap with innovative programs. The most effective courses utilize situated learning, long term sessions, and a variety of learning style options. These programs, however, are not wide spread and do not reach a majority of the special education teachers. Therefore, there is still a great need for assistive technology education among in-service and pre-service teachers.

     As for this study, the results lead to three conclusions. First, when teachers are given effective training and resources concerning assistive technology, their confidence levels increase. As they become more confident, they are less frustrated and better able to collaborate with the regular education teacher concerning assistive technology. This leads to success on the part of the student and less extra work for the regular educator.
Second, the on-line resource is an effective tool for helping teachers locate appropriate assistive technology. It is being used by the Special Education Assistive Technology department as a resource and a reference for teachers, providing descriptions and links to actual devices when available. Third, when teachers’ confidence levels concerning assistive technology rise, the requests for assistive technology also rise. These requests may be for an actual device or a consultation concerning a student. In either case, assistive technology is being considered. Whether a device is ever used is not the issue. According to IDEA, the only requirement is that assistive technology is truly considered to meet the student’s needs

     This study indicated a definite correlation between teacher education, confidence levels, and assistive technology requests. Assistive technology is the key to success for the mildly disabled student. However, until the teachers fully understand the possibilities of assistive technology for the special education student, the doors will remain locked!

Recommendations

     Due to the fact that this study was conducted in one school and in a short time period, I was not able to fully carry out the in-service program that would have provided optimal results. My recommendations for further research would include a more extensive training program including the following:

  • Multiple schools involved in the research

  • Multiple in-service sessions throughout the year, focusing on various learning styles

  • Hands-on training sessions on assistive technology devices

  • Activities during the sessions that involve situated learning, anchored instruction, and modeling in locating appropriate assistive technology for specific problems using the on-line resource and other resources

  • Multi-year evaluation plan to determine effectiveness of the training program

 

References

Abner, G. H., & Lahm, E. A. (2002). Implementation of assistive technology with students who are visually impaired: Teachers' readiness [Electronic version].Journal of Visual Impairment and Blindness, 96(2), 98-105.

Adamson, G., & Blalock, G. (1999). Convenient distance education training in technology. U.S.; New Mexico. (ERIC Document Reproduction Service No. ED 429777) Retrieved February 19, 2005, from FirstSearch Research Database.

Arizona State University. (2000).Assistive technology training for early childhood personnel. Final report. U.S.; Arizona. (ERIC Document Reproduction Service No. ED449604) Retrieved February 20, 2005, from FirstSearch Research Database.

Behrmann, M. M., Corp Author: Virginia State Dept. of Education, Richmond Division of Special Education, George Mason Univ, Fairfax VA., & et al. (1993). Assistive technology issues for Virginia schools. Final report. U.S.; Virginia. (ERIC Document Reproduction Service No. ED370339) Retrieved February 19, 2005 from FirstSearch Research Database.

Beigel, A. R. (March 2000). Assistive technology assessment: More than the device. Learning Disabilities OnLine, 35 (4), 237-243. Retrieved March 30, 2005, from http://www.ldonline.org/ld_indepth/technology/at_assessment.html

Blackhurst, A. E., & Morse, T. E. (1996). Using anchored instruction to teach about assistive technology [Electronic version]. Focus on Autism and Other Developmental Disabilities, 11(3), 131-141.

Bostrom, R. P., & Olfman, L. (1990). The importance of learning style in end-user training [Electronic version]. MIS Quarterly, 11,(1), 100-120.

Candela, A. R. (July 2002). Assistive technology specialist competencies, AccessWorld, 3(4), pp. 1-6. Retrieved March 22, 2005 from http://www.afb.org/afbpress/pub.asp?DocID=AW030407

Congress of the U.S., Washington, D. C. House Committee on Education and the Workforce. (2002). Rethinking special education: How to reform the individuals with disabilities education act. Hearing before the subcommittee on education reform of the committee on education and the workforce. House of representatives, one hundred seventh congress, second session. U.S.; District of Columbia. (ERIC Document Reproduction Service No. ED475865) Retrieved February 19, 2005 from FirstSearch Research Database.

Espe, J. O. (1998).Creating school based assistive technology teams in rural states: An in-service training model.U.S.; Idaho. (ERIC Document Reproduction Service No. ED420965) Retrieved from FirstSearch Research Database.

Georgia Department of Education (2005). 2003-2004 Annual Report Cards on K-12 Public Schools. Retrieved December 4, 2005 from http://www.doe.k12.ga.us/_reports/
ayp_2004/performance.asp?SchoolID=667-1105-c-1-0-0-0-0-0-0-0-0-0

Georgia Project for Assistive Technology (GPAT). (2005). Georgia Dept. of Education website for professional development concerning assistive technology. Retrieved March 30, 2005, 2005, from http://www.gpat.org/default.htm

Henderson, C., Kyger, M., & Guarino-Murphey, D. (1998).Teams, networks, and assistive technology: Training special educators in rural areas.U.S.; Virginia. (ERIC Document Reproduction Service No. ED417897) Retrieved March 5, 2005 from FirstSearch Research Database.

Hitchcock, C., Meyer, A., Rose, D., & Jackson, R. (2002). Providing new access to the general curriculum: Universal design for learning [Electronic version].TEACHING Exceptional Children, 35(2), 8-17.

Machlis, D. (2003). Situated Learning. Professional Safety. 48(9), 22-28.

McGregor, G., & Pachuski, P. (1996). Assistive technology in schools: Are teachers ready, able, and supported?Journal of Special Education Technology, 13(1), 4-15.

Merriam, S. B. (1993). An update on adult learning theory. San Francisco: Jossey-Bass.

Michaels, C. A., & McDermott, J. (2003). Assistive technology integration in special education teacher preparation: Program coordinators' perceptions of current attainment and importance [Electronic version].Journal of Special Education Technology, 18(3), 29-41.

National Council on Disability (U.S.). (2000). Federal policy barriers to assistive technology. Washington, DC: National Council on Disability.

National Council on Disability, Washington, DC. (2003). National disability policy: A progress report, December 2001-December 2002. U.S.; District of Columbia.(ERIC Document Reproduction Service No. ED481555) Retrieved February 19, 2005 from FirstSearch Research Database.

Parette, H. P., Jr. (1997). Assistive technology devices and services [Electronic version]. Education and Training in Mental Retardation and Developmental Disabilities, 32(4), 267-280..

Puckett, K. S. (2002). Integrating assistive technology with curriculum standards. U.S.; Tennessee. (ERIC Document Reproduction Service No. ED478557) Retrieved March 5, 2005 from FirstSearch Research Database.

Raudonis, L. (2005). Special education: It's not a "place" anymore.PAGEONE: Professional Association of Georgia Educators, 27(1), pp. 4-9, 32.

Reed, P., Ph. D. (1998). Assistive technology: Putting the puzzle together, Disability Solutions, 3(2), 3-10. Retrieved March 30, 2005 from http://www.disabilitysolutions.org/pdf/3-2.pdf

Silverstein, R. (2005). A user's guide to 2004 IDEA reauthorization (P. L. 108-446 and the conference report). Retrieved April 2, 2005, from http://www.c-c-d.org/IdeaUserGuide.pdf

Scherer, M. J. (2004).Connecting to learn: Educational and assistive technology for people with disabilities (1st ed). Washington, DC: American Psychological Association.

Senate Committee on Health, Education, Labor, and Pensions. (2004). Bill to help individuals with disabilities gets final congressional okay. Retrieved April 4, 2005, from http://www.cec.sped.org/committee_101304.html

The Cognition and Technology Group at Vanderbilt. (1990). Anchored instruction and its relationship to situated cognition [Electronic version]. Educational Researcher. 19(6), 2-10.

United States Department of Education (2002, August 26). IDEA '97: The Individuals with Disabilities Education Act of 1997. Website with information about IDEA '97. Retrieved March 29, 2005, from http://www.ed.gov/offices/OSERS/Policy/IDEA/index.html

Wahl, Lisa (2005). No Child Left Behind: Implications for Assistive Technology.The Alliance for Technology Access. Retrieved August 23, 2005 from http://www.ataccess.org/resources/nochild.html

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Appendix A

Online Resource Log 

Name_________________________________________

Date Accessed

Was it helpful? (Y or N)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Appendix B

Exit Interview


Assistive Technology Interview

October 2005

Teacher:

Setting/Exceptionality:

Years Taught:

Years at this school:

How would you describe your experience with assistive technology (A.T.) prior to this year?

Did the AT training at the beginning of the year change the way you felt about using or recommending A.T.?

Did you feel that the training session was:

  • Informative (with NEW information)?
  • Efficient (didn’t waste your time)?
  • Interesting (kept you engaged)?

Have you used the A.T. resource available through the county intranet? If so, how would you describe its usefulness and effectiveness in helping teachers find and recommend appropriate A.T. for students? Can you tell me an example of a way in which you used it?

How would you describe your experience with A.T. this year? Has it changed in any way? If so, how? What do you think brought about the change?

Do you think you will be recommending more A.T. as the year progresses or will the amount stay the same now that you have this online resource?

On a scale of 1 to 10 (with 10 being very confident and 1 being not confident), how would you rate your confidence level in recommending appropriate A.T. for your students’ needs?

On a scale of 1 to 10 (with 10 being very knowledgeable and 1 being not knowledgeable), how would you rate your level of knowledge concerning A.T. available for your students’ needs?

 

Appendix C

Assistive Technology Online Resource

http://bellsouthpwp2.net/t/a/tayl6483/GCPS%20Assistive%20Technology/ATindex.htm

 

Appendix D


INFORMED CONSENT

Assistive Technology Applied Project

       This project is being conducted by Wanda Taylor as part of her Educational Specialist degree program in Instructional Technology from the University of Georgia. The purpose of this research is to determine the effectiveness of an in-service training program and online resource on teachers’ confidence and use of assistive technology. The study will begin the first week of August 2005 with an in-service training program and will continue through the first week of October 2005. Teacher’s use of and feelings related to assistive technology will be evaluated during this time. The teachers’ use of assistive technology from 2004 will also be reviewed. During the study, teachers will be asked to keep a log of their use of the online resource. At the end of the study, they will be asked to participate in a short interview with the researcher.

       Participation in this study is voluntary and can be terminated at any time without penalty or prejudice. There are no risks or discomforts to the participants associated with this study. All responses will remain confidential and anonymous. A complete report of the final study can be obtained upon request. If you have any questions or concerns regarding the study, please contact us at the following numbers:

     Wanda Taylor                                                              Mike Orey, University of Georgia
     770/ 935-6969                                                           706/ 542-4028

         Additional questions or problems regarding your rights as a research participant should be addressed to Chris A. Joseph, Ph.D. Human Subjects Office, University of Georgia, 612 Boyd Graduate Studies Research Center, Athens, Georgia 30602-7411; Telephone (706) 542-3199; E-Mail Address IRB@uga.edu

AUTHORIZATION: I, have read the information above and understand that I will be participating in a research study. I also understand that I can withdraw at any time without penalty or prejudice. I grant permission for the researcher to review my IEPs only in respect to AT considerations. I understand if I have any questions, I can contact Wanda Taylor or Dr. Mike Orey at the University of Georgia at any time.

 Participant’s signature: _____________________________                          

Date:  ______________________

 Researcher’s signature: _____________________________

Date: ______________________

 

Appendix E

Confidence Rating Scale

Assistive Technology Confidence Rating Scale

Rate your level of confidence when working with the following situations related to assistive technology using a scale of 1 to 5 where:

1---No confidence                       5----Very confident

Assistive Technology Situation

Rating

Reviewing the considerations for assistive technology during the IEP process

 

Making sure that my students have the assistive technology they need to help them succeed

 

Locating various assistive technologies that would help my students

 

Knowing who is eligible for assistive technology

 

Using the actual assistive technology devices

 

Working with regular education teachers and students to utilize various assistive technology

 

Choosing assistive technology that will meet my students needs

 

Working with the various types of assistive technology: no-tech, low-tech, and high-tech

 

My general overall level of confidence when working with assistive technology would be…

 

 

Appendix F


Analysis of A. T. Recommendations
from September 8, 2005 through October 8, 2005

      According to Joanna Scoggins, Director of Assistive Technology for the county, our school presented the following requests for assistive technology services from September 8, 2005 and October 8, 2005. The department of assistive technology does not process requests for no-tech devices such as pencil grips, special paper, etc. These types of requests are handled through the occupational therapy or physical therapy departments.

Formal Requests Received:

  • One request was made and approved concerning the Simon SIO software for one of the younger Asperger students
  • One request was made for a trial of the Dragon Naturally Speaking Software for a fifth grade Learning Disabled Student that was having difficulty with written expression
  • One request was made for a consultation concerning ideas for assistive technology for one of the older Asperger students
  • In addition to the formal requests made during this period, numerous conversations among the teachers were observed concerning possible assistive technology solutions. As a result of one of these conversations the following request was made shortly after the trial was over.
  • One request was made for a consultation concerning ideas to help a third grade Learning Disabled student who is severely challenged in the area of written expression

 

Appendix G


Analysis of A.T. Recommendations
from the 2004/2005 School Year

 

      According to Joanna Scoggins, Director of Assistive Technology for our county, there were no requests for devices or services from our school during the 2004-2005 school year. The department of assistive technology does not process requests for no-tech devices such as pencil grips, special paper, etc. These types of requests are handled through the occupational therapy or physical therapy departments.

 

 

Appendix H

Results of Teachers Online Resource Logs

 

       Teachers were given an online resource log at the beginning of this project and asked to record their use of the assistive technology website along with its effectiveness at each use. Due to extreme circumstances in many of the classrooms during this period, the resource log was not used.

 

Appendix I

Results of Exit Interviews

Question

Answer

Years taught

3 months to 25 years

Years at our school

3 months to 3 years (we are a new school)

Prior experience with A.T.

Very little to nonexistent---------5
Some-----------------------------1
Very experienced with AT--------3

Did the A.T. in-service change the way you felt about recommending A.T.?

Yes-------------------------------7
No--------------------------------2

Was the in-service:

Informative-----------------------8
Efficient---------------------------8 Interesting------------------------7

Have you used the A.T. online resource?

Yes--------------------------------6
No---------------------------------3

Has your experience with A.T. change this year?

Most had not had occasion to use A.T. yet and said that their experience had not changed. However, other responses were:
---much more aware of A.T. as I              interact with students
---much more comfortable              ...knowledgeable
---frustrated…haven’t received               response in reasonable time               period
---better informed

Will you recommend more A.T. now?

Most of the teachers agreed that it depends on the need of the students, but 3 or the teachers said that the online resource and in-service made them consider it more for each student.

How confident are you in recommending A.T. now?

10------1
8-------3
7-------3
5-------2

How knowledgeable concerning A.T. are you now?

10------2
8-------1
7-------4
5-------2

 

Appendix J

Instructional PowerPoint on Assistive Technology.

To begin the PowerPoint, click on the picture below.